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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hannah Willis

August 11, 2025

5  out of  5
rating by Hannah Willis
"Karen made the transition of changing companies and policies easy and answered all my questions while going above and beyond for me!!"
We responded:
"Hannah, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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CHARLES MACDONALD

July 31, 2025

5  out of  5
rating by CHARLES MACDONALD
"Belgie Cruz is one of the best insurance agents i have ever worked with. Polite, knowledgeable, and friendly. I really dislike shopping for insurance, but Belgie made my task it so easy. Thanh you again Belgie."
We responded:
"Thank you, Charles, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Belgie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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vivian dasilva

July 31, 2025

5  out of  5
rating by vivian dasilva
"Karen was very friendly and professional in helping me !! Thank you kindly.."
We responded:
"Vivian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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TW S

July 25, 2025

5  out of  5
rating by TW S
"Jessica was very thorough and professional, in explaining to me the differences and benefits of each policy . Glad to say I’m insured and covered now . Thank you Jessica"
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Jose Alvarenga

July 23, 2025

5  out of  5
rating by Jose Alvarenga
"Very helpful here, Jessica helped me pick out the right policy and her communication skills were outstanding."
We responded:
"Jose, thank you so much for the positive rating! Jessica enjoys working with you and greatly appreciate your business."
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Jovani Najera

July 11, 2025

5  out of  5
rating by Jovani Najera
"First of I want to thank Jessica Flores for helping me throughout the whole process of finding home and auto. She was very friendly and went above and beyond to help me. She is amazing, knowledgeable and very professional. Jessica made it very easy to find what I needed and would highly recommend her to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you, Jovani, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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nicholas guevara

July 10, 2025

5  out of  5
rating by nicholas guevara
"I worked with Jessica to set up both my auto and home insurance, and she was amazing throughout the entire process. She explained everything clearly, answered all my questions, and made sure I got the best coverage for a great price. Super professional and easy to work with—I highly recommend her!"
We responded:
"Thank you, Nicholas, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with Jessica's services."
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Jahidul Islam

July 6, 2025

5  out of  5
rating by Jahidul Islam
"My opinion it should be everyone go to place for insurance. I had an accident last month. They make my claim process very easy and also they text me every other day and ask I need any more help or not. So far I had very excellent experience with them last one year."
We responded:
"Jahidul, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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carlos cabrera

July 2, 2025

5  out of  5
rating by carlos cabrera
"A really good experience, I really recommend it to other people."
We responded:
"Carlos, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business and recommendation to others."
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Mrs. M

July 2, 2025

5  out of  5
rating by Mrs. M
"Outstanding Service and Incredible Savings! I am beyond impressed with the exceptional service I received from Karen. I was looking for a new car insurance policy because my previous provider was charging me an arm and a leg. From my very first inquiry, Karen was on the case. What stood out the most was her tireless persistence and dedication. She followed up with me consistently, ensuring my request for a quotation was never forgotten. When I explained my frustration with my high premiums, she was empathetic and immediately understood my situation. She managed to give me a policy with the exact same coverage I had before, but at a significantly lower premium. It was exactly what I was looking for. If you are looking for a dedicated, patient, and incredibly helpful insurance agent, I wholeheartedly recommend Karen Cacciotti. She truly goes above and beyond for her clients!"
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Michael Scott

June 30, 2025

5  out of  5
rating by Michael Scott
"I wanted to express my sincere gratitude for Samantha's exceptional service in getting me signed up with State Farm. It was truly a pleasure working with her. She returned EVERY phone call and ensured that my coverages aligned perfectly with my previous policy, which was greatly appreciated. Most importantly, she managed to save me more than I expected, which was a delightful surprise. Her professionalism and dedication made the entire process smooth and enjoyable. Because of this positive experience, I am now considering moving my home insurance coverage to State Farm as well. Job well done!"
We responded:
"Thank you, Michael, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Tammie Brown

June 21, 2025

5  out of  5
rating by Tammie Brown
"Devon made the process of getting my car insurance quoted and changed over to State Farm so much easier than expected and saved me about 40% over what I’ve been paying with company I’ve been with forever. Highly recommend giving him a call to let him give you a quote."
We responded:
"Thank you, Tammie, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Paula

June 11, 2025

5  out of  5
rating by Paula
"Karen assisted us with our home and auto insurance. She is amazing, thorough, efficient. She explained in great detail what was to be covered. I highly recommend using her. Thank you Karen!"
We responded:
"Thank you, Paula for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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kalon lee

June 6, 2025

5  out of  5
rating by kalon lee
"Jessica was amazing!! Very helpful and friendly!"
We responded:
"Kalon, thank you so much for the positive rating! We are thrilled to hear that you are happy with Jessica's services!"
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cherell burks

June 2, 2025

5  out of  5
rating by cherell burks
"Belgie, was so nice and professional and she got me a great quote for both of my vehicles. Thank you so much!!!"
We responded:
"Cherell, thank you so much for the positive rating! We are thrilled Belgie was able to help you with your insurance needs!"
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Samantha Flores

May 22, 2025

5  out of  5
rating by Samantha Flores
"I recently worked with Jessica Flores again, who originally helped me with a life insurance policy for me and my family. I couldn’t be happier. She made the process of bundling auto insurance for both me and my partner incredibly smooth and easy. We both now have full coverage on our vehicles, and the discount we received for bundling was a huge bonus! She was professional, knowledgeable, and took the time to explain everything clearly. It’s so refreshing to work with someone who truly looks out for your best interests. Highly recommend her for both life and auto insurance!"
We responded:
"Thank you, Samantha, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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John Bowlin

April 23, 2025

5  out of  5
rating by John Bowlin
"Great and friendly customer service from Jessica Flores. Good people to do business with. Straightforward and simple."
We responded:
"John, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Sung Kang

April 21, 2025

5  out of  5
rating by Sung Kang
"Michelle Aguirre helped me an auto quote + finalizing it for a new vehicle I am financing. The entire process was not only a breeze, but pleasant as well. Thank you!"
We responded:
"Sung, thank you so much for the positive rating! We are lucky to have hard-working team members, like Michelle, who go above and beyond for their customers. We enjoy working with you and greatly appreciate your business."
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Jean Ferguson

April 20, 2025

5  out of  5
rating by Jean Ferguson
"Samantha my agent with State Farm was very warm and pleasant in coming up with the package I needed to make sure my Home & Vehicle were covered. She not only worked hard to make sure I was covered, but also worked hard to save me money. I would highly recommend, Samantha."
We responded:
"Thank you, Jean, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that Samantha delivered on your policies!"
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Sam Jo

April 11, 2025

5  out of  5
rating by Sam Jo
"Samantha was so very helpful and quick to respond to our questions. Not only do they have great rates on insurance their customer service was outstanding. Highly recommend 👌"
We responded:
"Thank you, Sam Jo, for the amazing review! Our team works hard to provide a great insurance experience, and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Nancy Perez

April 8, 2025

5  out of  5
rating by Nancy Perez
"I wanted to take a moment to share my positive experience with Jessica at State Farm. They really took the time to explain the benefits of getting rental insurance, and I'm so glad I made the decision to go with it. Their knowledge, patience, and personalized service made the entire process so easy and stress- free. I feel confident knowing I'm covered, and I truly appreciate Jessica's professionalism and care. HIGHLY RECOMMEND *****"
We responded:
"Thank you, Nancy, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Enid Morgan

March 31, 2025

5  out of  5
rating by Enid Morgan
"She was very prompt and professional- found the info I needed within hours!"
We responded:
"Enid, thank you so much for the positive rating! We greatly appreciate your business."
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karlicia muhammad

March 31, 2025

5  out of  5
rating by karlicia muhammad
"Ruth Detter is an Exceptional Agent! I truly appreciate her going with me through my journey of getting my new car insured from Colorado. Thanks Ruth!❤️"
We responded:
"Thank you, Karlicia, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Ruth, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Scott Gutschke

March 28, 2025

5  out of  5
rating by Scott Gutschke
"Jessica crushed it! These people are doing it right and I highly recommend them."
We responded:
"Thank you, Scott, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Laporcha

March 21, 2025

5  out of  5
rating by Laporcha
"Jessica F. Was the best she help me insure both my vehicles! Saved me a bunch of money on my vehicles! I recommend going to see Jessica for all your insurance needs!!"
We responded:
"Thank you, Laporcha, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"