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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debby Allen

September 25, 2025

5  out of  5
rating by Debby Allen
"I recently worked with Agent James Pearson and Account Manager Victoria to set up all the insurance policies and paperwork for my new home, and I couldn’t be more impressed. From start to finish, they were professional, efficient, and incredibly responsive to every update and change along the way. James and Victoria made what could have been a stressful process feel seamless and well-managed. Their attention to detail and commitment to getting everything right gave me complete confidence in their work. I truly appreciated their clear communication and prompt follow-ups. I highly recommend James Pearson and Victoria to anyone looking for reliable, knowledgeable, and customer-focused insurance professionals. They’re a fantastic team, and I’m grateful for all their help!"
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Marco Garcia

September 17, 2025

5  out of  5
rating by Marco Garcia
"Jessica assisted us with our home and auto insurance policies. She is fantastic. Her customer service is top tier. She didn't make me feel like a customer. She spoke to me as if I were friend or family. Thank you."
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aldo torres

September 15, 2025

5  out of  5
rating by aldo torres
"Jessica was awesome! Gave me full details of my coverage and even went over some bundle deals with me. Glad I switched over to State Farm ."
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Sandy Emde

September 8, 2025

5  out of  5
rating by Sandy Emde
"I have been with State Farm/James Pearson in Valley Ranch for three years since relocating to Texas. All staff have been pleasant and helpful. I just met Ruth Detter, the office manager, and we reviewed my various policies. Ruth was professional, pleasant and quite knowledgeable. Highly recommend."
We responded:
"Thank you, Sandy, for the amazing review! Our team works hard to provide a great insurance experience in New Caney and we are thrilled to hear that you are happy with our services and Ruth. We are thankful you have been a part of our State Farm family for 3 years and look forward to continuing our relationship!"
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Jb0776

August 28, 2025

2  out of  5
rating by Jb0776
"I'm probably going to find new place. They started off good now they are just crazy. 2 vehicles 1 truck liability with uninsured motorist. Then full coverage on twenty twenty one Nissan Maxima. They just lowered my insurance because I've been with them over 3yrs. That lasted 2mo then they raised it on renewal to over what I was paying before it's insane. They started greatly now just ridiculous I mean increased over over $75 a month! No accidents or tickets but still increased. My wife did hit a deer but it was very small damage just clipped it, but still just got lowered and then they increased it! Just seems fishy. I mean think about that.... I mean over $350 a month that's almost a car note."
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Benjamin Christian

August 25, 2025

5  out of  5
rating by Benjamin Christian
"Samantha has been incredibly helpful! She made the entire process quick and easy, explained everything clearly, and went above and beyond to make sure I had all the documents I needed. Communication was smooth and professional, and she was very responsive to my questions. I really appreciate her excellent service and highly recommend her to anyone looking for insurance help."
We responded:
"Thank you, Benjamin, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Parag Rupani

August 19, 2025

5  out of  5
rating by Parag Rupani
"5 star treatment from start to finish ! Jessica was very knowledgeable, courteous and empathetic! Highly recommend and go see her !"
We responded:
"Thank you, Parag, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Leilani Gonzales

August 19, 2025

5  out of  5
rating by Leilani Gonzales
"Jessica was extremely helpful and made the entire process easy!"
We responded:
"Leilani, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Karen Burke

August 19, 2025

5  out of  5
rating by Karen Burke
"Mishelle was professional and personal. Enjoyed our talk as well as the outcome of the policies."
We responded:
"Karen, thank you so much for the positive rating! We are thrilled to hear you are happy with your policies. We greatly appreciate your business."
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Hannah Willis

August 11, 2025

5  out of  5
rating by Hannah Willis
"Karen made the transition of changing companies and policies easy and answered all my questions while going above and beyond for me!!"
We responded:
"Hannah, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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CHARLES MACDONALD

July 31, 2025

5  out of  5
rating by CHARLES MACDONALD
"Belgie Cruz is one of the best insurance agents i have ever worked with. Polite, knowledgeable, and friendly. I really dislike shopping for insurance, but Belgie made my task it so easy. Thanh you again Belgie."
We responded:
"Thank you, Charles, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Belgie, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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vivian dasilva

July 31, 2025

5  out of  5
rating by vivian dasilva
"Karen was very friendly and professional in helping me !! Thank you kindly.."
We responded:
"Vivian, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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TW S

July 25, 2025

5  out of  5
rating by TW S
"Jessica was very thorough and professional, in explaining to me the differences and benefits of each policy . Glad to say I’m insured and covered now . Thank you Jessica"
We responded:
"Thank you, TW S, for the amazing review! Our team works hard to provide a great insurance experience. We appreciate your business!"
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Jose Alvarenga

July 23, 2025

5  out of  5
rating by Jose Alvarenga
"Very helpful here, Jessica helped me pick out the right policy and her communication skills were outstanding."
We responded:
"Jose, thank you so much for the positive rating! Jessica enjoys working with you and greatly appreciate your business."
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Jovani Najera

July 11, 2025

5  out of  5
rating by Jovani Najera
"First of I want to thank Jessica Flores for helping me throughout the whole process of finding home and auto. She was very friendly and went above and beyond to help me. She is amazing, knowledgeable and very professional. Jessica made it very easy to find what I needed and would highly recommend her to anyone looking for an insurance agency that puts customers first."
We responded:
"Thank you, Jovani, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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nicholas guevara

July 10, 2025

5  out of  5
rating by nicholas guevara
"I worked with Jessica to set up both my auto and home insurance, and she was amazing throughout the entire process. She explained everything clearly, answered all my questions, and made sure I got the best coverage for a great price. Super professional and easy to work with—I highly recommend her!"
We responded:
"Thank you, Nicholas, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with Jessica's services."
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Jahidul Islam

July 6, 2025

5  out of  5
rating by Jahidul Islam
"My opinion it should be everyone go to place for insurance. I had an accident last month. They make my claim process very easy and also they text me every other day and ask I need any more help or not. So far I had very excellent experience with them last one year."
We responded:
"Jahidul, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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carlos cabrera

July 2, 2025

5  out of  5
rating by carlos cabrera
"A really good experience, I really recommend it to other people."
We responded:
"Carlos, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business and recommendation to others."
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Mrs. M

July 2, 2025

5  out of  5
rating by Mrs. M
"Outstanding Service and Incredible Savings! I am beyond impressed with the exceptional service I received from Karen. I was looking for a new car insurance policy because my previous provider was charging me an arm and a leg. From my very first inquiry, Karen was on the case. What stood out the most was her tireless persistence and dedication. She followed up with me consistently, ensuring my request for a quotation was never forgotten. When I explained my frustration with my high premiums, she was empathetic and immediately understood my situation. She managed to give me a policy with the exact same coverage I had before, but at a significantly lower premium. It was exactly what I was looking for. If you are looking for a dedicated, patient, and incredibly helpful insurance agent, I wholeheartedly recommend Karen Cacciotti. She truly goes above and beyond for her clients!"
We responded:
"Thank you, Mrs. M, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Michael Scott

June 30, 2025

5  out of  5
rating by Michael Scott
"I wanted to express my sincere gratitude for Samantha's exceptional service in getting me signed up with State Farm. It was truly a pleasure working with her. She returned EVERY phone call and ensured that my coverages aligned perfectly with my previous policy, which was greatly appreciated. Most importantly, she managed to save me more than I expected, which was a delightful surprise. Her professionalism and dedication made the entire process smooth and enjoyable. Because of this positive experience, I am now considering moving my home insurance coverage to State Farm as well. Job well done!"
We responded:
"Thank you, Michael, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Samantha, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Tammie Brown

June 21, 2025

5  out of  5
rating by Tammie Brown
"Devon made the process of getting my car insurance quoted and changed over to State Farm so much easier than expected and saved me about 40% over what I’ve been paying with company I’ve been with forever. Highly recommend giving him a call to let him give you a quote."
We responded:
"Thank you, Tammie, for the amazing review! Our team works hard to provide a great insurance experience in Conroe and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Paula

June 11, 2025

5  out of  5
rating by Paula
"Karen assisted us with our home and auto insurance. She is amazing, thorough, efficient. She explained in great detail what was to be covered. I highly recommend using her. Thank you Karen!"
We responded:
"Thank you, Paula for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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kalon lee

June 6, 2025

5  out of  5
rating by kalon lee
"Jessica was amazing!! Very helpful and friendly!"
We responded:
"Kalon, thank you so much for the positive rating! We are thrilled to hear that you are happy with Jessica's services!"
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cherell burks

June 2, 2025

5  out of  5
rating by cherell burks
"Belgie, was so nice and professional and she got me a great quote for both of my vehicles. Thank you so much!!!"
We responded:
"Cherell, thank you so much for the positive rating! We are thrilled Belgie was able to help you with your insurance needs!"
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Samantha Flores

May 22, 2025

5  out of  5
rating by Samantha Flores
"I recently worked with Jessica Flores again, who originally helped me with a life insurance policy for me and my family. I couldn’t be happier. She made the process of bundling auto insurance for both me and my partner incredibly smooth and easy. We both now have full coverage on our vehicles, and the discount we received for bundling was a huge bonus! She was professional, knowledgeable, and took the time to explain everything clearly. It’s so refreshing to work with someone who truly looks out for your best interests. Highly recommend her for both life and auto insurance!"
We responded:
"Thank you, Samantha, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered on your policies! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"